Refund policy

Our Promise
If your order arrives damaged, broken, or wrong, or never arrives, we'll make it right with a free replacement or a full refund.

How to Get Help
Email whiskersandwagshop@gmail.com within 7 days of delivery with your order number and a photo of the problem. No need to send the item back.

No Change-of-Mind Returns
Because our products ship from partner warehouses, we can't accept returns for change of mind, wrong size ordered, or items that were used.

Refunds
Approved refunds go back to your original payment method within 5-10 business days